Business services are the various activities that a company may need to run its operations without producing any tangible product. The business services industry represents a major portion of the commercial world and offers a wide range of solutions that goods or products cannot provide. Businesses of all sizes rely on these service providers to meet their operational needs. Some of the services that a business may require are marketing, consulting, logistics, travel, warehousing, staffing services, and shipping among others.
The main difference between a product and a service is that while products have physical presence, services are intangible. The value of a service is delivered through the experience that the consumer has. For instance, a customer can receive education through teachers or treatment from doctors but it is hard to put a price on that kind of service. As a result, the value of business services is hard to measure and they are often undervalued by the market.
Almost all companies need to outsource certain business activities for a variety of reasons. Besides the fact that it saves time and money, outsourcing also allows a company to concentrate on its core objectives while leveraging the expertise of a service provider. The other reason for outsourcing is that some tasks may be too specialized or complicated to do in-house. For example, a company that requires a high level of IT security may opt to hire a professional to protect its infrastructure.
As the demand for these services is increasing, more people are considering careers in the field. The flexibility of the work is a draw for many, as is the potential to earn a good salary. In addition, many business services jobs can be done remotely, making it a convenient option for those who want to avoid commutes or need flexible schedules.
While some jobs in this sector are more stable than others, the industry is highly competitive and it’s important to have a strong understanding of the marketplace. It’s also vital to be able to manage stress effectively, as some roles can be high pressure and fast-paced.
For example, working in a call center can be extremely stressful as the volume of calls is always high and you must ensure that all calls are handled in a timely manner. Similarly, in a role that involves sales, you may need to deal with a lot of rejection. The good news is that many of these jobs can be done from home, and Break Free Academy has a number of courses that can teach you the skills you need to succeed in these industries.